Refund policy

RETURNS AND EXCHANGE POLICY

For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

No refunds will be offered for personalized/customized items.

Trade Wind Gifts has the right to refuse returns that passed the 15 days allowed time after delivery.

For additional help please contact us at:

Tele: 918-221-9122 and/or Email Us at: tradewindgifts777@gmail.com.

STORE HOURS: 9:00 am - 5:00 pm CST